Excluded Services

Review the following guidelines prior to booking to make sure your cleaning requirements do not conflict with the following appointment restrictions and exclusions. This is not an exhaustive list and only services as an example. Please use common sense

Excluded Services (not offered)

• Surface restoration (fixing or repairing surfaces)

• Permanent stain removal (tubs, showers, or floors that have years of build up and staining will not be 100% renewed after cleaning)

• Removal of significant hard water build up (when damage is likely to occur)

• Carpet cleaning

• Grout cleaning (with grout machinery)

• Black mold

• Clutter pickup

• Trash hauling

• Heavily soiled areas

• Pet Waste

• Human Waste

• Biohazards materials (blood, feces, etc)

• Exterior windows

• Extermination services

• Bug infested homes

• Ceilings

• Washing walls (due to potential to harm paint)

• Washing light fixtures

• Electronics (TVs, game consoles, computers, etc)

• Surfaces that cannot be reached with a 2-step ladder

• Moving furniture

• Lifting items heavier than 5 kilos

• If a surface is not listed in the standard cleaning checklist then assume the surface is not included in a cleaning