Help Center
  • 👋Hi there! Welcome to our Customer Support Center
  • Getting Started
    • NEW CUSTOMER?
      • How to decide which service to purchase for my home?
      • Can I have a trial session?
      • How do I book a cleaning?
      • What happens after I book my cleaning?
      • How does the Customer Dashboard works?
      • How do I prepare my house for the cleaning?
      • Do I have to be present for the first visit?
      • Is your service guaranteed?
      • Do I need to provides the cleaning products, tools and supplies?
      • 🚫Excluded Services
  • 📆SCHEDULING
    • Appointment reminders by email
    • What is the appointment window arrival time for the cleaner?
    • Can I cancel or reschedule my service?
    • What if it's TB Cleaning who reschedules on me last-minute? Do I get compensated?
    • Appointment Restrictions
  • PRICING
    • How are prices determined?
    • Skipping cleaning from Weekly to Biweekly or Monthly
    • Custom pricing for homes with a different scope of work.
    • Do you offer discounts?
  • ⛔CANCELATION POLICIES
    • How schedule changes are handled?
    • When the Late Cancellation fee applies?
    • What if I need to go on holidays?
    • What if I accidentally leave the door locked and my cleaning team comes?
    • What if I want to cancel our regular cleaning arrangement?
    • Credit card fee for declined payments
  • 💳BILLING
    • What are the payment options available?
    • When is my payment processed?
    • How do I update my credit/debit card?
    • How can I get a statement of my account and payments I’ve made?
    • Coupons
  • 🏡YOUR HOUSE
    • How will you access my home?
    • How do we handle clutter?
    • Are your cleaning teams pet friendly?
    • What cleaning supplies the cleaner needs? (Basic List)
    • What brands of eco-friendly products do you recommend?
    • Safety & Confidentiality
    • What does your insurance cover?
  • 🧹OUR SERVICES
    • What’s the difference between deep cleaning and a regular cleaning?
    • How long does a cleaning take?
    • What tasks are included in each service? (Cleaning checklist)
    • Can I put my service on hold?
    • What are the Add-Ons you offer?
    • Do you clean windows?
    • Do you clean or handle collectibles?
    • Excluded Services
    • Terms of Service
  • THE CLEANER
    • How are the cleaners vetted?
    • Will you send a different cleaner every time I book a service?
    • If the cleaner is sick, can I have a replacement?
    • What if the cleaner is runing late?
    • What if I dont like the cleaner?
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  1. YOUR HOUSE

What cleaning supplies the cleaner needs? (Basic List)

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Last updated 2 months ago

To deliver a quality service is important that the following cleaning products and equipment are available to our staff at the time of cleaning.

  • Two scrub sponges and at least 10 microfiber cleaning cloths. (washed between visits)

  • Kitchen countertop cleaner ( any eco-friendly brands, like the Migros or Coop house brands)

  • Bathroom countertop cleaner (any eco-friendly brands, like the Migros or Coop house brands)

  • Toilet cleaner

  • Grout cleaner

  • Limescale remover (Vinegar or any vinegar-based cleaner)

  • Duster (We highly recommend Swiffer brand available in COOP

  • Hoover/Mop

  • Gloves

MIGROS:

COOP:

EXTRAS

If you have selected some extra options in your booking, please make sure you have at home:

  • An oven cleaner

  • A washing & softener liquids for your clothes

  • A glass cleaner and some microfibers or squeegee for your windows

  • An ironing board and an iron

🏡
https://produkte.migros.ch/sortiment/supermarkt/haushalt-reinigung?facets=brand~m-plus
https://www.coop.ch/en/inspiration-gifts/labels/oecoplan/oecoplan-cleaning-laundry/c/m_1609?q=:category&sort=category