What if it's TB Cleaning who reschedules on me last-minute? Do I get compensated?
No. We do not compensate clients when we reschedule, whether it's in advance or last minute. When a client cancels a service late, the financial impact on our cleaners is direct and real. We donβt expect clients to experience financial loss from a reschedule, and we make every effort to avoid it. Rescheduling is rare, as consistency and reliability are our priorities. However, if a reschedule would cause you financial hardship, we recommend not booking with us.
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